Promoting compassionate care in acute psychiatry with human-AI teams

Scientist, Krembil Centre for Neuroinformatics at The Centre for Addiction and Mental Health

The future deployment of AI-based clinical support in psychiatry is thought to rely on successful human-AI teaming, which involves AI enhancing human abilities to process information or make decisions, rather than replacing them. Unfortunately, there is little empirical work into how successful human-AI teaming can be achieved in mental health, particularly in busy, cognitively demanding, and emotionally charged care settings, like emergency psychiatry. There is also evidence to suggest that clinicians may over-rely on biased or incorrect AI information, which can negatively impact patient care. Marta’s project will identify factors underlying successful human-AI teaming in emergency psychiatry, with the aim of promoting its use when it provides opportunities for compassionate care. Findings will provide critical evidence to inform a larger research program into the responsible integration of AI into psychiatric care.