Exploring how trust-based relationships, needed for compassionate care, can be built (or prevented) through digital health tools
Dr. Carolyn Steele Gray, PhD
Award: 2020 Compassion and Technology Fellow
Themes:
- Equity
- Self-Identity
The significant and rapid shift in the use of digital technologies since the onset of COVID-19 has led health care systems to seriously consider a “digital-first” primary care delivery model. Carolyn is exploring how trust-based relationships, needed for compassionate care, can be built (or prevented) through digital health tools. She wants to understand how technology-based interactions can influence patient-provider therapeutic relationships and provider-provider team relationships.