Advancing compassionate practices in virtual long COVID care

‘Long COVID’ (LC) is an episodic condition that impacts up to 35% of COVID patients. Many people with LC (PWLC) have failed to receive compassionate care from healthcare professionals (HCPs) who did not acknowledge their condition and/or respond to their suffering. A recent systematic review demonstrates that virtual care is the second most common LC care model. While virtual LC care affords many benefits (e.g., accessibility), compassionate, person-centered care must be prioritized in this context. Marina’s study will interview PWLC and HCPs about how they experience and express compassion virtually and identify priority areas for advancing compassion in virtual LC care.