Supporting migrants and refugees with compassionate care: A study to develop and test digitally enabled care by community organizations (e-COMPASS)

Ibukun’s previous study found that virtual care can allow migrants and asylum seekers access to healthcare conveniently. Many providers that serve this population have similar migration and cultural experiences as their patients. This increases their ability to deliver compassionate care but is emotionally challenging and can worsen burnout. Her study will co-design and test an…

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Improving healthcare professional competencies through critical conversations about inclusion, diversity, fairness, and accessibility

David’s project aims to explore how digital technologies impact compassionate healthcare by advancing the Digital Compassion Professional Competencies Framework and developing a companion guide for healthcare professionals. Drawing on expertise and collaborations, centering people with lived experience, we investigate how to amplify an equity lens into Digital Compassion Professional Competencies Framework through critical dialogues. With…

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Optimizing the impact of a monitor configuration on alarm fire rate, alarm fatigue, and nurse well-being

Bren’s study seeks to evaluate the impacts of a physiological monitor configuration optimization on a general pediatric and paediatric cardiology inpatient unit in Toronto, Ontario, Canada. First, an evaluation of the alarm fire rate will be performed using the monitor system’s alarm audit data to quantitatively assess if fewer alarms fired. Staff interviews will then…

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Designing self-compassion treatment for people with multiple sclerosis

Self-compassion refers to an attitude of kindness and caring directed towards one’s self, especially so at times of difficulty and distress. In this project Robert and colleagues at Unity Health will assess how people with multiple sclerosis experience training in online mindful-self compassion, a treatment designed to help manage stress. It is important to not…

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Exploring technology, compassion, and equity in traumatic brain injury care for underserved populations

The lack of education on traumatic brain injury (TBI) negatively impacts attitudes regarding TBI, resulting in stereotypes and stigmatizing views that compromise compassionate care. To date, much of the digital technology for education on TBI focus on concussion/TBI in the sports settings, which may not be sensitive to the needs of underserved populations who often…

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Developing a framework for equitable ML development and deployment in oncology

The next healthcare era hinges on artificial intelligence (AI) advancements, leveraging vast clinical, imaging and operational data to streamline and augment processes. However, the data that is used to train AI solutions is biased due to the inequities that characterize our society (e.g. the social determinants of health), and health and healthcare in particular. Therefore,…

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Advancing compassionate practices in virtual long COVID care

‘Long COVID’ (LC) is an episodic condition that impacts up to 35% of COVID patients. Many people with LC (PWLC) have failed to receive compassionate care from healthcare professionals (HCPs) who did not acknowledge their condition and/or respond to their suffering. A recent systematic review demonstrates that virtual care is the second most common LC…

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Understanding the ethical and other implications of leveraging digital technologies and artificial intelligence (AI) to enable compassionate care in support of healthy ageing

Digital Technologies and Artificial Intelligence (DT/AI) have considerable potential to revolutionize healthcare, but also have the potential to cause harm. Numerous organizations worldwide are developing best practices and guidelines/policies for the safe adoption and deployment of these powerful technologies; yet older adults are often not considered. Samir’s study endeavors to enhance the delivery of compassionate…

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